This is my favourite cleanser I have ever usedever. My skin is in fantastic condition ever since I started using this. It leaves my skin feeling refreshed, clean and soft, not tight like other cleansers. I read below that other reviewers had trouble removing their eye makeup with itit's not an eye makeup remover, it's a facial cleanser so no wonder it didn't take it off. I'm surprised it didn't sting like hell too. I wash my face with this once in the morning and twice at nightfirst to remove makeup and second to remove oil and dirt as my beauty therapist told me to do. I use a soft cellulose sponge to ensure all makeup is off my faceyou can't remove makeup by just rinsing. I used to have extreme congestion and breakoutsnow I don't even break out before my period which is unheard of for me! I think my skin does well on a routineI don't like to change my products like some people do as my skin can react badly to different products. I cleanse with this, use the EB Soir de Fete mask once a week and moisturise with Emulsion Tomate and my skin is clear, smooth and even. It's pricey for a cleanserbut good skin is an investment and when I consider how much I used to pay for makeup to cover my bad skin, it's totally worth it.