General FAQ

No. Beyond Polish currently ships within the United States only. All orders ship from California.

Most orders leave our California warehouse within 1–2 business days. Standard delivery typically arrives in 3–5 business days depending on destination and carrier volume.

Shipping rates are shown at checkout and depend on weight, destination, and carrier. Look for periodic free‑shipping promotions on our site and email newsletter. Learn more

You’ll receive a tracking email when your order ships. You can also log into your account to view status.

Please check with other household members and neighbors, and look in safe‑drop areas. If it doesn’t appear within 48 hours, contact Customer Care with your order number.

We begin processing quickly, so changes/cancellations aren’t guaranteed. Contact us ASAP with your order number and we’ll do our best.

Unopened and unused items may be returned within 30 days of delivery. For instructions and exclusions, visit our Returns page.

Contact us within 7 days of delivery with photos of the packaging and product so we can assist with a replacement or refund.

Once received and inspected, approved refunds are issued to the original payment method—usually within 3–7 business days depending on your bank.

Yes. Beyond Polish is an authorized retailer. We source directly from official brand distributors to ensure 100% authentic, fresh, and professional‑grade products.

Buy from authorized retailers (like Beyond Polish). Be cautious—if a price seems unusually low, it’s likely not authentic. Counterfeits often have poor packaging, misspellings, or inconsistent colors.

Check each product page for ingredient lists and usage details. If you have allergies or sensitivities, review labels carefully and consult a professional.

Nail polish air‑dries and removes with remover. Gel polish cures under a UV/LED lamp for a harder, longer‑lasting finish. Explore Nail Polish and Gel Polish.

Prep nails, apply base coat, two thin color coats, and finish with a top coat. Reapply top coat every 2–3 days.

File the top layer lightly, soak a cotton pad with acetone, wrap in foil for 10–15 minutes, then gently push off residue. See our Tools & Removers.

Yes—shop OPI, CND, Gelish, The GelBottle Inc., Apres, DND, and more.

We accept major credit/debit cards and popular digital payment methods shown at checkout. Gift cards and store credit can be applied on the payment screen.

Enter your code in the “Discount code” or “Gift card” field at checkout before placing the order. Only one promo code can be used per order unless stated otherwise.

No, but creating an account lets you view past orders, save addresses, and track shipments easily.