Placing and Viewing Order Status
Orders placed from Monday through Friday will be processed within 24 hours. We do not process orders during weekends and federal holidays which means orders placed on these times will begin processing the following business day.
Payment, Pricing & Promotions
- All of our items are listed in US Dollar and all payments must be made in US currency.
- We accept payments with Visa, MasterCard, American Express, and Discover cards.
- We currently do not accept checks or any money orders.
- We charge tax for orders within the state of California. The tax rate is 8.25%
With placing your order, you should receive a confirmation email. If you do not receive one, please email us regarding the situation. Our customer service hours is from 9AM to 5PM, Monday-Friday. If you send an email to our customer service (firstname.lastname@example.org) it should take about 24-48 hours for them to respond to your email.
BEYOND POLISH makes it easy for you to check the status of your order anytime, anywhere. Just follow these simple steps to view your order details:
1.) Visit the home page (www.BEYONDPOLISH.com)
2.) Click on MY ACCOUNT on the top navigation bar.
3.) Enter your username and password at the REGISTERED CUSTOMERS section you can find on the left.
4.) After successfully logging in, you will automatically be routed to your “My Account Dashboard” wherein you can view the summary of your account and of your order.
5.) Under “Recent Orders,” you can click on “View Your Order” to see the order ID, order date, items purchased, order total and order status. You will also find a link that says “Track Order” below the payment method section to track your order instantly.