My comment is not the best by far since my Grandaughter never received her gift. I have questioned it with Daisy and she said you fulfilled the order and UPS should be sending it. I understand this year has not been the best, Do you have the tracking number so i can find out what is going on, how much longer should she wait. Otherwise I want a refund and I shall go from there, Angela Bufalo for Gabriella Tenaglia, Columbia MD